This Shipping Policy explains how Embolo.in manages its delivery procedures and how we strive to meet your urgent healthcare needs. Whether you’re ordering for the first time or you’re a regular customer, we want to make your experience seamless—from placing an order to receiving your medicines quickly and safely.
Please read this Shipping Policy along with our Terms and Conditions for a complete understanding of our service guidelines.
Shipping and Delivery Options
We understand that when it comes to medicines, time is of the essence. That’s why Embolo.in is committed to delivering your order within same day, wherever possible.
Delivery Methods
Currently, we operate through trusted third-party delivery partners. These partners help us ensure fast and secure delivery to your doorstep. As we grow, we aim to develop our own in-house delivery network for better efficiency and control.
Standard Fast Delivery (via third-party logistics): We offer same-day delivery upon order confirmation.
Order Processing Time: 1–5 minutes from order placement to dispatch
Operating Hours: We currently deliver during 9a.m- 7p.m
Note: Delivery time may vary depending on local traffic conditions, weather, stock availability, and serviceable pin codes.
Delayed Orders
While we do everything possible to meet our promised delivery time, unforeseen delays may sometimes occur due to high demand, bad weather, or third-party delays.
If your order is delayed, we’ll immediately inform you of the new estimated delivery time. If the delay is significant, you will have the following options:
Continue with the order
Cancel the order and receive a full refund
Your convenience and health are our top priorities, and our customer support team is always ready to assist you in such situations.
Returns and Exchanges
Since we deal in pharmaceutical and healthcare products, returns and exchanges are only accepted under certain conditions. Please refer to our Return & Refund Policy for detailed guidelines.
Contact Information
If you have any questions or concerns about this policy or need assistance with your order, please contact us:
